> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.xobin.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to handle camera or microphone permission issues?

A working webcam and microphone are required for proctored assessments. On encountering permission issues, follow the steps below:

1. **Grant Permissions via Pop-Up** 
* When prompted, click **Allow** to grant camera and microphone access, then click **Continue** to proceed.

2. **If No Pop-Up Appears — Option 1**
* Click the **lines icon** on the top-left of the Chrome address bar.
* Toggle on **Camera** and **Microphone** access.
* Click **Continue**.

3. **If Still Not Working — Option 2**
* Manually enable camera and microphone access from the address bar.
* Refresh the page once.

4. **Enable via Browser Settings**
* Go to **Chrome Settings → Privacy and Security → Site Settings**.
* Find `xobin.com` and set Camera and Microphone to **Allow**.
* Refresh the page.

5. **Enable via System Settings** 
* If the issue persists after the above steps, go to your **System Settings**, locate the camera and microphone settings, and enable access for your browser.

| **Before starting the test:**
| Close all apps using the camera or microphone (Zoom, Microsoft Teams, Google Meet, etc.).
| Ensure your webcam is at least 720p quality. 
| Make sure your face is clearly visible with proper lighting and a plain background