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Articles on:EMAILS & REMINDERS
Customize email templates, automate follow-up emails, and set up test completion reminders to improve candidate response rates and streamline communication.

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  • How to send test reminder to the candidates ?
    Step 1: Log in to the Xobin Dashboard Go to: Xobin Sign-In. After logging in, you’ll land on the Home Page. Step 2: Send Reminder Scroll down in the Dashboard to see Recent Activity. Click the button that says “Remind”. This will send reminder to the candidates. Candidates will receive an email stating to take up the test. ![Few readers
  • How to troubleshoot email delivery, spam, or bounce issues?
    Sometimes a candidate doesn’t receive the assessment invite. Most email issues fall into three categories: Spam filters, Bounces, or Network blocks The Candidate Can't Find the Email (Spam/Junk) If Xobin shows the email as "Sent" but the candidate hasn't received it: Check Folders: Ask the candidate to check their Spam, Junk, and Promotions (Gmail) folders. Search the Inbox: Have them search for "Xobin" or "Assessment" to ensure the email wasn't buried. **WhitelFew readers
  • How to use the assessment invitation email template? What is the subject line and body of the email?
    Log In to Your Account Go to https://app.xobin.com/signin and sign in with your credentials. Navigate to the Assessments Tab In the sidebar, click Assessments. Access the Invite Section Click Invite next to the required assessment. Creating or Using an Email Template Enter a custom message to be included in the inviFew readers
  • How to set automated reminders?
    Log In to Your Account Go to https://app.xobin.com/signin and sign in with your credentials. Navigate to the Assessments Tab In the sidebar, click Assessments. Access the Invite Section Click Invite next to the required assessment. Setting Up Automated Reminders Enter the candidate details (for a Single Invite) or uploaFew readers

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